Lost and Found Policy
At Alymer Taxi, we understand that losing an item during a ride can be distressing. Our Lost and Found service is dedicated to helping you recover your belongings as quickly and efficiently as possible. We are committed to assisting our customers in locating lost items and providing a straightforward process for reporting both lost and found items.
Reporting a Lost Item
If you’ve left something in one of our taxis, please report it as soon as possible to increase the chances of recovery. Follow these steps:
How to Report:
- Contact us immediately using the contact information provided below.
- Provide a detailed description of the lost item.
- Include the date and time of your ride, along with the taxi number (if available).
Required Details:
When reporting a lost item, please have the following information ready:
- A clear description of the item (colour, brand, size, etc.).
- The date and time of your ride.
- The taxi number or driver’s name, if known.
- Your contact details for follow-up.
Reporting a Found Item
If you find an item in one of our taxis, we encourage you to report it so that it can be returned to its rightful owner.
How to Report:
- Contact our Lost and Found department using the details below.
- Provide a description of the found item and the location where it was found.
- Include the date when the item was discovered.
Required Details:
When reporting a found item, please provide the following:
- A description of the item (colour, brand, size, etc.).
- The location where it was found (e.g., back seat, trunk).
- The date and time it was found.
- Your contact information for follow-up.
Contact Information:
Phone: +1-819-684-7777
Email: info@aylmertaxi.ca
Frequently Asked Questions – FAQs.
1. What should I do if I realize I’ve lost something after my ride?
Contact our Lost and Found department as soon as possible with details of your ride and the lost item.
2. How long do you keep lost items?
Lost items are kept for a period of 30 days. After this period, unclaimed items may be donated or disposed of according to our retention policy.
3. How will I be notified if my lost item is found?
If we locate your lost item, you will be contacted via the phone number or email you provided when reporting the loss.
4. Current Lost and Found Listings
We maintain a list of items that have been reported lost or found. To inquire about a specific item, please contact our Lost and Found department.
Lost and Found Policies
Privacy Policy:
Your personal information will be kept confidential and used solely for the purpose of locating and returning your lost item. We do not share your information with third parties without your consent.
Retention Policy:
We retain lost items for 30 days. After this period, if the item has not been claimed, it may be donated to charity or disposed of in accordance with our company policy.
Contact Us
For further inquiries or to report a lost or found item, please reach out to our Lost and Found department. We are here to assist you with any lost or found item concerns and strive to provide the best possible service to all our customers.